PRODUCT DEMO
Watch a support call come together, end to end
A technician requests help from the Omniscient app, the request lands in the specialist console, and an expert accepts it — all in a few taps. Press play, or step through it yourself.
The same call, from both seats
Technician view
- First-person POV stays centered in the workflow.
- Voice guidance arrives as the task progresses.
- Quick actions let the specialist pause, capture evidence, or adjust the call.
Specialist console
- Open the session and see a live guidance stream.
- Coach the technician in short, clear steps.
- Keep the path moving without the usual back-and-forth.
Explore more
Return to the overview to learn more about the platform and where it fits.